Protection needs to be across the board for both buyers and sellers. Why is 5:00 a.m. so crucial to share your items on PoshMark? Unfortunately, i live in a very small town and the local authorities probably wouldnt be of much assistance. I am an honest person and would never think about trying to rip someone off. I didnt know until this blog that you could block certain buyers so thank you for that information! None. They cancelled the transaction, refunded the buyer and suspended my daughters account. [email protected] There is an assumption at the foundation of this piece that what is a well-written description to one person is suitable in addressing the subjective requirements of another person. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. Selling On websites has outlived its purpose in my life. Second. There is NO 100% protection. When do you ever have time for family, your home, and kids? You are preaching to the choir as I agree with EVERYTHING you said. Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. 6. Cookie Notice Im willing to admit I sold a makeup product that was not authentic. I just signed up for Poshmark a few days ago. Posh cancelled the sale. They gave me a 30 credit (it was a several thousand dollar jacket) but at least I received a reply. Im slowly building a following and directing traffic to my ShopStylaphile.com through my blog and my social media sites. Boom, done. When I first started I loved it but now with the Low Ballers or people asking a million questions even if its the middle of the night, Ill reply ! I wont sell to anyone with no listings. The set decorator from Mad Men was one of my favorite buyers. I learned this my first month and never turned back. How to use My Closet Insights - Poshmark What is interesting to me is I will click on the hosts of various parties and some of them dont even have any items to sell or they have nothing to sell in their closet that matches the party which is odd to me. And on eBay, feedback is public. I do see that a LOT of people are strictly selling on Instagram too. I did get one snarky message in my notifications but I could not read it as it was truncated. Can someone help me? Well the women purchased this brand new dress from me an I mailed it out on the same day as she wanted it for a weekend party .. so I went above an beyond an she received it an on the 3rd day she opens a case against me claiming that the sizing wasnt right an it couldnt of been a size Large 12-14 , an wanted her money back ! I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. From personal experience, I can say that even some items listed as NWT and NWOT can come with blemishes or damages that clearly put them out of those categories. I would never sell a flawed item- especially to that degree! I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. So I resold it on Posh and got rid of it the same night! I appreciate your feedback! Ive been selling on eBay off and on for the last 15 years and its just extra income for me. It was stored in a bag until the sale. I cant believe people are this way! Ive had to take half my closet down Bc of rude people ! Agree with you completely! I guess its something new in their system, dont really know. Asking to trade when all they have is a pile of target and walmart clothes for coach and other $$ items. Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned. Ill check it out! In my fourth purchase attempt, the item was never shipped and there was no explanation from the Seller. so when I see people sooooo overpriced on PM. Pants were fine when I sent them to her, wondering what she couldve done to them. If youre selling less expensive stuff, eBay might be the way to go. Your closet isnt shut down. I have had similar things happen on both eBay and Mercari. It doesnt even make sense that they give $5 dollars credit when shipping is $6.49 its better not to even use a referral code. When it finally got to me, poshmark has missed that ALL damage was on one side & it was obvious that someone way too large had tried to stuff her arm in to the sleeve. Also, I had to raise my prices to make up for the fees so I couldnt really entertain offers. Of course, there are several other top Poshmark sellers who are crushing it. They used to. I believe I went googling just to find these experiences because Im doubting going on any further, What I found as so far is lowballer cheap skates. Sorry! I gave up on Posh selling after 10 days. So, putting it up to silver, it definitely wasnt silver and putting it next to something real gold, it wasnt quite that either. I have explored trasdesy and ThredUp, will check out Shopify soon. Cant afford new stuff like MK bags and such, but would love to get them for below $100. Try calling Poshmark like I did (650) 262-4771. How does the BBB have them at an A with all the complaints people have filed?!! It was good to get away for a month vacation and I am hoping to change my reselling strategy. I have been having these same problems ! Just make it automatic. Iv got names. Thanks for your help. Its quite rewarding leaving all the drama of Poshmark behind. Ive read all the horror stories on this blog and its very scary. It made me see a VERY ugly side to the community- bc her harassing me seemed to be out of jealousy and anger. I contacted posh support and without warning they shut my closet down again. Im anxious about going about it, but the cut & some of the other things I disagree with are getting to be a bit much & I cant compete because of their cut. Also selling high end purses and such like this is a huge big no no in my opinion Bc people just want to get stuff free. It happens all of the time. One star- looked like a snot nosed brat new to posh, wouldnt explain the issue but added the button item description needed improved and thats it. Ive had a great deal of success on both. I've done a little research and decided I was ready to expand to other platforms. Completely bizarre but block and ignore. The catch was all the sellers rules. I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. I would also encourage others to do the same that is the only way they will correct the fraudulent behavior!! I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that Im going to get kicked off of here due to these bogus fradulant people. $300 down the drain. As a honest seller, they have never had my back and tonight was it for me. I am documenting my packaging & item just to be safe. So maybe this is his scam, I dont know. I also think it is difficult to see a $5 item you want but then pay $6.49 in shipping. Once I received notification of the accusation and reply to Poshmark through email and phone, despite my great reputation on the site, I got no response and had the item returned to me. Oh, and all those sales of counterfeits amount to sales growth and the 20% fee on each of those sales adds up increased revenue. They have NO respect for the sellers, I just got a girl saying I listed shoes at wrong size funny because I just found the order receipt from Macys that states the size!!! The seller then cancelled the transaction. Irene and Cole, I have no way of getting my money back from PM. In the meantime, I did a screenshot everything I could in my sales and purchases. 4 got 5 star reviews. Like the girl who bought a used bracelet for $3. Is it a monthly fee? My frustration goes both ways, as a buyer and seller. Candace, you should definitely start your own site! I said it was goldtone but looked like a cross between silver and 10k gold. Thanks for the insight! Beautiful Labradorite pendant and sterling silver 20 rope chain necklace, Simply Vera by Vera Wang Oversized Bow Charm Pewter Colored Necklace, Lot of 2 Pairs of Rhinestone Silver Tone Dangly Bling Earrings NWOT, Vintage 60s 70s signed Sarah Coventry silver tone disc bracelet, NWOT Green Teardrop Rhinestone Pendant Silvertone Necklace, Vintage light blue rhinestone and brass bangle bracelet, Lab Created Ruby & Diamond Sterling Silver & 10k Necklace, Black and White Diamond & Sterling Silver Pendant & Necklace, Stainless Steel Detailed Flower Rose Bloom Size 6.5, VINTAGE STERLING SILVER Circle and Rectangle Geometric Link Bracelet. I have been buying on Posh for about a year, but first time seller. One girl told me I have legitimately done this before - its possible , Poshmark hasnt responded back to me and its been 2+ days I sent in multiple emails and even tweeted at them. and then no accepting or reviewing so you have to wait for your cash! If its working for you, by all means stick with it! Had one guy that put $300 of stuff in his cart and offered me $50. People are picky and dont read descriptions and change their minds constantly and return things they shouldnt and push limits. Stylaphile I am done with Posh too because Posh ALWAYS sides with the buyer and there are NO seller protections!! They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didnt fit or they didnt like it! I am still highly insulted and offended! Not sure if i would want to sell on the site. Ill suck it up. Immediately I knew. Lowballers are the worst. Currently using Poshmark, but it needs so much improvement and yes, I put so much effort into packaging my items making sure each is clean and free of pilling, etc., wrapping in pretty paper, sending thank you notes, including little cosmetic samples and chocolates, etc, etc. $270 for a dooney disney bag. I get that. Also if you go on youtube there are tons of videos on reselling, online business, etc. All the best to all you other sellers as well . All of those things you mention happen EVERYWHERE. But rude people def get reported and I have posh remove their comments. How they monitor thousands of closets is beyond me. I sold a pair of boots. I have tons of New MK purses w/ tags, brand new makeup Dior, Chanel, Elizabeth Arden etc. I set up my closet, started listing. I think poshmark wants you to do all the work, and after sharing, it seems no one even sees it. I want to expand my clients so I tried poshmark. Totally understand. Well, that is all well and good for you, but there are people who *do* want to make real money. You can delete a Poshmark account easily on either the desktop website or mobile app. Ive been selling on ebay for 5 years now and this is true for me. Time will put this poorly conceived and terribly run business in its proper place. Sold. I am pregnant now and really emotional, I even cried like a child over this. The model requires too much of a time commitment to successfully make money selling; 4). I had someone leave me 5 stars the other day on Posh but left a somewhat negative love note. Guess what? dhampyre Respectfully, may I ask why you cancelled the order today after accepting my offer 3 days ago? Meanwhile her average ship time says 8 days, mine says 1 day soo. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. Click to follow this blog and receive notifications of new posts by email. I found it unethical that they let that Header on my news feed, because it basically deceived me into thinking I had free shipping. This is a fascinating article and comments, and now I join this club! I am so glad I found this blog! After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! In my 3rd purchase attempt, the seller cancelled the transaction without letting me know. Can you not give a bad review to the seller? I wonder if Poshmark shadow bans certain sellers? and PM sided with her completely and after I blocked her scamming butt, she gave me a horrible rating and tried starting drama with me. Before shipping the item I was asked to verify the size as they wanted a photo of the tag. I video tape every single item as I am packing it for shipment to document the condition. Best. Can you give me your thoughts on tradsey? I spend countless hours researching products. I like the app as a seller, but the buyer experience leaves a lot to be desired. Right now I am in PANIC!I have been in Poshmark for some 3 years and about 2 I decided to make it may official business, I went well for a while but all of a sudden sales got to a halt. I love posh and you just have to protect yourself by videoing your transactions! The limit for follows is also the same. Completely agree! I believe sellers remorse was behind the refusal to complete the transaction. Now I have someone asking me how I could sell it and not have the SOLD banner across it that Posh puts on when it sells. I really need to cancel it because I made a mistake in ordering. Not only does it have snags that it didnt possess before I shipped, there was white hair on it like she let s pet on it to purposely snag with their claws!! I joined because it was easy. Ive sold about 5 small items like fashion jewelry, etc. Well, I tell Poshmark and they say that I received the shoes as stated in their ad and that shoe sizes can vary. I havent sold anything. Kaitlin, Im so sorry to hear this! My new domain is AbidingApparel and I am hoping to use the site as a teaching tool to inform people about the damage fast fashion is causing to the environment (textiles being second only to big oil in polluting). Even before I read these comments I had pretty much decided not to go any further with PM. Now just waiting on Poshmark to decide on the case. My stuff is just regular everyday clothes & shoes it seems. With all the book expenses and tuition i tried making extra money on the side. I had numerous zoomed in photos of my shoes, new without box, even photos with measurements against a tape ruler. It doesnt take much to get SU status at all. What it is, how to know if you're in it, and how to get out of it. And not everyone on Posh is conducting it or their closet as a business. Honestly I think part of the reason people lowball is the absurbly high shipping that raises the price. Thats why God invented Facebook. Does she have something to hide? Im afraid adding one more domain to the Internet is throwing a penny into the void hard to find unless youre really looking for it! I cant even use Poshmark at all it wont even let me make an account. Building your own site and getting enough people to buy from you aint free, far from it. I kept the listing up unaware that was the issue. They sided with her. I have only had 3 cases opened and 1 was for sending the wrong size shoes and the other was for sending the wrong color shorts both were my mess-up and i honored the return no problem at all. Sellers continue to tie themselves in knots trying to figure out how to maximize sales on this platform, as everything about Poshmark is clouded in a mystery and ineptitude that keeps its users chasing. I would recommend not doing any more than 4000 shares in a day. I obviously had the same feeling as you. Let me know if you want anymore details. snd listing their brand as boutique , at horribly inflated prices ALL OVER Poshmarkmakes me sad that women would rio each other off this way!! Obviously, sharing is key to making sales on Poshmark. Remember it all probably started because youd rather have the cash than just donate it, so consider it a bonus. My bag was ripped by the buyer (maybe she regretted her purchase). But then again, who isnt? what else would i do ? ) I have sold over 60 items. Im so sorry for these assholes being mean to you! 1 Bond Multiplier *Repackaged*, COPY - 1 oz/30 ml Olaplex No. Item was never SOLD but was rather abruptly Canceled by Seller 3 days after accepting my initial offer. If Poshmark didnt protect itself from spammers, the platform would be ridden with bots and wouldnt be the healthy ecosystem it is today. I believe I have been scammee by a buyer and Poshmark ruled in her favor. At least with eBay, you only see what you search for and are not bombarded with gross items and sellers all over your feed. Its not as social as Posh and people cant comment under items (dm only), so you dont feel like you have to be there:) Mercari is also quicker to respond when there is a problem. I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? I have searched for a blog to learn the true stories as these. It is maniacal. Im working on a competitive app that will do just that and more! In the meantime, while I was waiting out the 8-day cancellation period, a different seller listed one of the tops I ordered, but I couldnt buy it because the first seller could still ship and then Id end up with two. Good riddance to bad rubbish. Seller messaged me an hour after item was delivered asking for me to accept it. Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? 1. I have been buying actively on Poshmark and also have a few sales. Related Topics. Mercari didnt do anything but send me the same copied and paste reply that I was shit out of luck. Yes it takes a lot of time to sell on the platform that Poshmark created, but you can sell on Poshmark for sure!!! Just like Uber, the only people making the bucks are the Posh creators!! I felt like theres a little too much of a spoiled environment on their too, with even sellers turning knit picky buyers. And many of them are topless men and other men in inappropriate poses. It truly has the worst customer service in the industry, hands down. Then there are the pervert trolls. Ive been called names plenty. I am so sorry to read this. If you want to set up your own website, I would recommend starting with BigCommerce here: http://bit.ly/2pFg5Mt. When the bag arrived dried and in perfect condition I replied back. Too many scammers and creeps!! I have been looking for a way to open my own online thrift/consignment store to sell basically anythingnot just womens handbags and clothes. So now Im out the item AND the money. I live in a smoke free, pet free home. Why I decided to leave was I sold a brand new name brand mens sweatshirt with tags, the buyers received it and filed a claim saying it was filthy dirty and no tags and I was trying to scam her! I see many people have recommended Tradesy or ebay. Poshmark literally tells them what to do to return an item. I dont mind working hard to make sales and build community. Wow.. However, if also seems like the last year has been miserable on Posh. I had the worst experience on Poshmark. They said it was snagged all over. Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely havent earned a profit. They always said work it out with the buyer. Thank for your comment Maggie. And I run into it often on Posh! So back to Ebay I go. Well the folks at poshmark know the same thing. its a side job for me but I had a lot of experience on eBay and realize that the best thing I could do to save myself time was to put everything in the description. Hi, I originally planned to begin selling items, but when I discovered the 20% commission I changed my mind. I sent a complaint to poshmark service, but we all know how that goes. It looks like they just bumped the shipping to $6.95. Why do you feel you would get burned? Their shipping rates are high and so is their commission rate. This person just received the top and either didnt like it or found out it didnt fit her and wanted her money back. I have shipped clothes before and most fits in smaller envelopes sometimes for around $3. Youve pretty much sums it all up. Im very sad to learn that this type of behavior from certain negative and hateful users has been going on, unaddressed, as far back as 2016, and its still happening! Im going to carefully look at their closet and if its crap, I wont sell to them. I never heard of Tradesy before this blog and their shipping is $10.50 for just the label alone. Cant believe how they do that without a Warning. The loop that connects the crossbody strap was broken so I thought even with the repair, it was still a steal. I also never bought anything particularly expensive. I am shocked at the time women are willing to sacrifice for this one singular objective. Do you not think that sellers deserve to be compensated a little for their time and effort? Happy selling to you all! Congrats on your decision to start your own site. I live in NYC so I have plenty of consignment and resale stores at my disposal. I do see a lot of items noted as sold on Merc or sold on tradsey. Little room for any questions. Yet another reason why I quit. The ridiculous amount of fakes sold on Poshmark is why honest people who sell authentic items get hosed and rated badly by people with buyers remorse or who scream fake when they have no idea how to check authenticity. Or the folks that give you a 1-star review with no specific reason. But I like you missed the social aspect, I had regular buyers that I had became friends with. Love this blogthought I was on an island with my feelings. Lucky for Poshmark. There is also a lot of elitism! But thats ok I will take my business elsewhere! I was such a motivated seller here, and accepted almost all offers even if I didnt even nearly get the deserved earnings. I had someone bundle 3 items which totaled $30 and offered me $6!! Creeps asking for smelly socks with bacteria and toe jam. Yes, there is still the good old fashioned consignment store, I sell on Mecari and saw a huge difference in sales from Posh. I have a small handful of relatively new Free People items that I decided to sell and posted on Mercari and eBay. They didnt reply to me at all, case still in review, and my account seems to be restricted without notice ( as I cant list anymore items ). I just quit Poshmark for the SAME reason. That was really the tipping point for me. I see many comments that say, Oh, I do this for fun, I know I will never make any real money at this. Anyway anything expensive you are selling document document document it with photos and video before you send it!! Cost Price (optional) Keep track of your profit by noting the original amount you paid for the listing. I shipped a designer handbag in perfect condition and the buyer opened a case stating the bag was ripped and torn. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window). Ive only had one person open a claim and Poshmark denied it. 1% of Poshers (being generous) are knowledgeable enough to authenticate anything. Ever wonder why theres no seller protection on PoshMark? What??? She then stated this on my page for the bag. I am scared to list my stuff. Good luck!! The description stated that there was a small, barely noticeable stain under one arm of the dress. All it took was one 2 star review for a vintage belt to knock me down. People just follow your closet if they like the items that are in it. Wow, that sux Kristine! But my question is, How did you make the switch? Sold a couple of items and then had the brainstorm HEY! There are so many positives. As a bonus, youll get discounted shipping! My items are like-new cute clothing mainly for children as fair prices. This is what it means for you: Make a Deal DaysAs a seller, Make a Deal Days are chances for you to win hourly prizes AND make sales. Dont get caught up in the rhetoric and politics that coincide with social networking. If there were any flaws whatsoever, I would disclose them in my description. Sales. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. eBay may be the best for that still, if one has a good inventory. These scammers really make you lose faith in humanity! There is a lot of work involved as far as driving people to your site via social media, blogging and adwords, but its well worth it because its YOUR site and youre not having to deal with the BS on Poshmark. At midnight my husband would say Are you still poshing? I suddenly realized that all the time I was spending being social on Poshmark was keeping me from doing other really productive things in my life, like exercising, writing, and spending quality time with friends and family. high fees and noone is serious. Then my package came, and one of the tops was all pilly and had several small holes in it. I pack my listings with information though, and use all the photos also, and I know that is instrumental in helping me win my cases. I also sold and item and received only a 4 star rating for no reason at all, I did everything right. Not just for the brilliant content rich posts but also read the comments!!! No. Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. Hi Joi! Just wondering if it is OK to list on more than 1 website. I dont want to continue with a company that operates this way but I also like the easiness of listing and that the shipping is paid for by the buyer and that Poshmark provides a label. Its unfortunate that it has come to this. And good luck with your sales , Good to read all these because since I became active in Pm in Jan I have experienced all this, even PM doing nothing about a creepy, unsafe member I reported and emailed. Your submission to r/Poshmark has been removed because your account is too new or your karma is too low. overall Im having an okay experience .Ive sold less than $200 in the last 6 months which is not great but again its bc a lot of people on Poshmark like you said want something for practically nothing!! Poshmark never read my emails. I still use the site but it did leave a bad taste in my mouth. Hi Elizabeth. Im curious to see if your still successful using shopify or if your thoughts are still the same. Once i use those words you bet these people change real quick. If the gray Shared Successfully banner pops up, then youre not in share jail. I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. Ive been on here for 5 years. Thats basic customer service that I feel any seller should be prepared to provide. Will I need to invest in Adwords and really push the marketing side with Shopify? Best of luck. It was solitary confinement. why did my listings disappear on poshmark. My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!! I mean absolutely every single thing complete with order numbers, photos, love notes and all. Not sure where that came from? All brand new with tags however I feel as if the items will stay there forever and the the mass population doesnt really buy designer but more so gently used clothing or they want your items for next to nothing.
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