Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Couldn't be easier. What is Ticketek Marketplace? - Ticketek Australia Press question mark to learn the rest of the keyboard shortcuts. Apart from the convenience fee, it doesn't charge you any other taxes and processing fee. Please contact the moderators of this subreddit if you have any questions or concerns. Check out the Ticketek Marketplace site for more information. AU. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. How is scalping allowed, who is the ombudsman I can go to for this? ! We Need A Royal Ticketek Commission - Lifehacker Australia Can I purchase tickets at the Box Office at West HQ? As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. Ticketek Marketplace Terms and Conditions of Sale. At times, you will have to visit another website to confirm your purchase. Bank details are correct and theres also a current credit card number that the refund can be processed against. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. for all major ticketing companies, We use cookies to make your experience on Tixel better. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! New comments cannot be posted and votes cannot be cast. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . Absolutely shocking customer service. Also had to wait about 3 weeks for them to reply to my ticket, maybe it's better now? I was wondering if I should bother trying to sell tix via Ticketek Marketplace or via another platform. as files or special links. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. A subreddit for Melburnians and Melbourne enthusiasts! 309. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. What a disgrace!! Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. If you click on "Mobile Ticket", you will get to the same link that was included in your to then often have to go to their desk at the venue to follow up the issues. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. Service Hours: 7 days, 9:00 am to 5:00 pm. Not user friendly or time friendly . Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Refunds, Payments and Exchanges. Ticketek attracting complaints for delayed concert refunds after COVID a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Is buying tickets from Ticketmaster safe? An administration fee of $10 will be charged. -. Did it take long. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. You can get in touch with your friend (or ticket broker if you purchased from a ticket I sold my tickets on Gum Tree with mo problems at all. October 1, 2019. Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot Ticketek routinely mismanages ticket processing which should be simple. 2023 Trustpilot A/S. On the secondary market, fees are equal to 31% of the ticket price, on average. large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. Create an account to follow your favorite communities and start taking part in conversations. Our * They also charged me $100 administration fee (for what?!) We may earn small commission from the products mentioned in this post. For Light Creatures please phone Adelaide Zoo on 8267 3255. Mechanic Shop For Rent Paterson, Nj, You get to buy in-demand tickets at face value prices mostly. Created by Nicole Bowman. Ticketek Marketplace offers ethical ticket exchange for Australian Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Good on You and Good Luck! It seems like ticketmaster is a very dodgy site. Ticketek Australia you're a pathetic poor excuse for a company. The price you select is what youll receive - the buyer pays the fees. ticket looks like this you got a mobile ticket from Ticketek. Is that normal? It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. including any chargeback or postage fees charged to Ticketek by a third party. Ticketek Marketplace - Buy and Sell Tickets A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). Maybe you can give it a try now and hopefully it works for you. She made time to help & sort out the transfer of tickets to this area. My Ticketek; Gift Vouchers; It was quite a bit of money, and I'm worried about losing it. Many of us haven't booked on line since COVID started, The site is worse than I remember. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? In other words, event ticket fees are out of control. No way to recover tickets. 1.) Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. remembered as you explore the site, as well as assisting in security No record of the sale on the website under my account. Ticketek Marketplace - Buy and Sell Tickets I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. I have now received a final response on 4/5/21 (3 months after my initial enquiry). Ltd. All Rights Reserved. Click List a ticket. Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! Starting from a small unknown site, Ticketmaster has now expanded so much that it now deals with over 500 million tickets per year through its website. receipt and SMS confirmation. I check in next day 2 min before noon and suddenly there's already a queue! I included links and explained my exact process, so they could identify weaknesses in this process. Mon 6 Mar, 23. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. These cookies are critical to the basic site functionality of Tixel and Non existent customer service. Takes days, even more than week to get reply. These tickets ProductReview.com.au has affiliate partnerships. purchaser automatically, and find your tickets there, in "Order History" section. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. Pay lower fees. I can not believe in this day and age HOW BAD this company is. I listed three tickets for one of the Manchester united football matches that occurred last month. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. i hope they fix it soon :,). No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Set the price. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. I have not been paid yetI have taken the matter to the Dept of Fair Trading. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. You can reach us at 1300 651 607 or [email protected] or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. 2 x Tickets to the Kid Laroi . Good luck. They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. sports, food & drink, arts, festivals, conferences, seminars, and more. We missed the show! Image Based Life > Uncategorized > ticketek marketplace fees. should definitely help. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. Always come back with request for more info. There are now 6 discount code, 8 deal, and 1 free shipping promotion. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) . Can never get a refund on tickets and/or speak to someone within Ticketek. The $41 itself doesn't have any superscript that leads to an explanation. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. event By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 10 business days I think is more than fair. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Then make an account with Atlassian. I want an refund, yet there is no way I can get it. I tried it today and was able to remove my tickets from listing. on your I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. + I had to pay listing fees + I had to pay a $100 administration fee. we hold on to your ticket until payment is received and any fees are clearly outlined. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. You can also reach out to them through @TicketmasterCS account on Twitter. Authentic and Verified. Venue Info | RAC Arena How to resell a Ticketek ticket. Ticketek is one of the major ticketing Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. protection to both sellers and buyers protecting fans from scammers and time-wasters. OriginalNumber5905 5 mo. . . Get a real job. By the 10 days, I meant that they said I would he given the money 10 days after the match. Ticketek, Eventbrite and many more. Although both of them have many similarities, we can still differentiate them based on services and policies. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Ticketek Australia Questions | ProductReview.com.au The only trustworthy source for authentic NBA Tickets: 100% guaranteed to get fans into every game for every team. Naoya Inoue Height Weight, If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. Lower fees. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. Wife tested positive on 13th. as seen in. Mar. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any In other words, it was the same $78 that they charged on the Website. I had a similar experience in May-June, it seems like theyre still struggling. Refunds, Payments and Exchanges. This post has been marked as non-political. Firstly, create an account on Ticketmasters app or website. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Be sure to check our page often for the latest coupons. Scroll down and click the big "Sell Your Tickets" button. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. [2022], Gametime vs Ticketmaster: Which Is Better For You? Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. Still waiting for my refund 6 months. im really glad its not just me whos having this issue! Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. Verified Tickets by Ticketmaster | Official Fan Ticket Marketplace Anyone can write a Trustpilot review. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. 90. r/australia. $75. Press question mark to learn the rest of the keyboard shortcuts. Send your unique link to the private . But, when you add delivery charges and extra fees, it just gets expensive. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Create an account to follow your favorite communities and start taking part in conversations. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. worried. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. Musicals and live shows coming to Australia in 2023 For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80.
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