Improve earnings, maximize rewards and track progress toward dream trips. This was all through a TA. This offer does not apply to world cruises or world cruise segments. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. Princess Cruises: Standard Policy for Cancellations, Refunds And while you are at it, find a new TA. Your current one is clearly not doing its job WebIf you cancel, you will not receive a refund or cruise credit for the deposit or fare or your cruise/cruisetour if you have purchased a specially priced promotion where the deposit cancel To provide some more info: We have been with this TA for over 14 years. read more, While many people associate cruises with formal dining and being forced to eat with strangers, this certainly isn't a requirement. You've chosen your cruise andyou're happy with what you're getting for your money, but what happens when the price of your cruise drops after you've already booked? Cruisers booked on Windstar voyages departing through June 30, 2022, can cancel as late as 48 hours before their scheduled embarkation day. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. Through a special arrangement with our friends and travel partners at TouringPlansTravel, you can save hundreds on your next cruise. What will be refunded if I cancel?If youve pre-paid for shore excursions or onboard purchases, you will receive a full refund. My wife and I also don't have much trouble getting time off at the last minute. -ms-user-select: none; I would ask Princess to transfer the booking to them and just tell them they have been un responsive. I just saw price on a Princess special running right now for new bookings with another online TA that is substantially cheaper. Thank you for your patience in these extraordinary circumstances. 2) Take a "free" upgrade - If you paid $1000 for an inside stateroom, and the price drops to $800 for that same stateroom, you've seen above that it isn't terrifically likely that you're gong to see that $200 again. Sounds like your TA just upgraded you to an equivalent category matching $$$ what you originally paid. I have had my cruise fare reduced by my TA when the cruise fare dropped without having to cancel and rebook. That's a lot of money, but if a price comes out in thatwindow which would allow you tobook your desired accommodations for $650, then cancelling and re-booking, even with the penalty, could save you $100. I have also upgraded from Concierge to Aqua without paying any more and keeping my cabin, perks and OBC. Any info would help. Can anyone confirm that? Call as ask your TA. I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! The only thing we will lose is our Princess paid gratuities. We are past full payment but more than 57 days out. Free Gratuities & Up to $125 Onboard Credit on Royal Caribbean + How to Get Up to $500 Back. Please review the terms, conditions and exclusions of the plan by visiting our Princess Vacation Protection page and clicking on your state-specific plan documentation. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. I had been trying to get our TA to see if we could take advantage of a price drop of $990.00 several weeks ago and keep getting the run around (the agency is in a state of chaos) and can't get a confirmed answer. Very likely, as you are outside of final payment, and inside the USA. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. If you don't want to take on this task yourself, use a good travel agent. Celebrity does not give me any information because I booked with a Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. CC Help Jenn Agree that perhaps a new TA might be the way to go. DH and I thought we couldn't cruise, found out we could, so we canceled, rebooked (under a promo) but upgraded the cabin (it was cheaper) and we received all the perks. Due to recent public health events that have halted cruise operations and heightened concerns about travel, Norwegian has voluntarily suspended operations. I think your only recourse in this case is to call and hope they will handle this for you. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. -moz-appearance: none; Some TA's have a service charge for re-pricing, cancelling, etc. A lot of TA's just fill in forms to make arrangements and know little about the product.. LauraS As long as you are not close the final payment deadline, there is probably little reason to cancel immediately. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Same go best perks, but a MUCH better deal overall. For an explanation of our Advertising Policy, visit. Web50% of total price. Making requests to dine the way you want is easy read more. We won't deal with an agency that does this. Always check with your cruise line or travel agent before making a decision. I just assumed they were new bookings but hadn't thought they are probably existing bookings that are having issues also. font-family: "Lato","HelveticaNeue","Helvetica Neue",sans-serif; Get help from the experts in smart travel. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. border: 1px solid transparent; *Taxes, fees and port expenses are additional per person. -o-user-select: none; has spent more than a decade writing about travel, with particular emphasis on cruises. It is a risk but we now typically take by booking inside the final payment window. The current welcome offer on this card is quite lucrative. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. You can go to the Celebrity board and view the thread "transferring a reservation from a TA" and see some of the same complaints I have. I started this process to get a price reduction on September 29th. So 3 rate fly by night cruise/travel agencies will try to string you along and hope you go away (which is what you should do with any future business). Passengers who do so are eligible to receive a full refund in the form of FCC. Princess Cruises Best way to cancel and rebook a different cruise? Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. For instance, cruise lines owned by Royal Caribbean Cruises Ltd. allow you to cancel any cruise until Aug. 1, and Norwegian Cruise Line allows you to cancel through Sept. 30. Copyright Cruise Blog Media LLC 2023. For all other bookings, please contact your travel advisor. I hope someone here with more knowledge about this can help me. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. WebIf you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. You dont want to miss anything that will make your trip better, but you also dont want to carrythings with you that you dont need - especially if youre flying to your cruise. That's exactly the case with the Amex Platinum card. Whether missteps of first time cruisers, differences in priorities, or edge cases, were going to share 8. the differences between categories and room types. I excitedlycallmy travel agent about the $50 I'm looking to put back in my pocket, and he reminds me that my $1000 rate included $100 of onboard credit, so I can get the $50 cheaper rate, but I'll lose the onboard credit because the new sale or promotion doesn't include any onboard credit. For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I have been trying to re-fare a window suite. Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. I would call immediately and maybe take a screen shot of the new price to back up your request. My guess is that you are not the only one having problems here. I would call immediately and maybe take a screen shot of the new price to back up your request. Plus, your own feed of TPG content. The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. All I'm getting is excuses and unfulfilled promises to call me back. For bookings made directly with Princess Cruises, please visit the Customer Support and Information page. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Your current one is clearly not doing its job. I understand that some TAs will charge admin fees to cancel/rebook so good to check this out before booking. Yes, we do this all the time. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. /*-->How to book My Time Dining on Royal Caribbean Terms apply to the offers listed on this page. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. For full details and booking conditions, please also refer to the passage contract. Quote. If it's the same package, you should be able to keep it. CC Help Jenn Related: Heres a first look at Celebritys new Celebrity Apex. We have also cancelled a cruise just prior to final payment and then re-booked it at a significantly reduced price during the final payment period-in this instance about 45 days out. Guide to Norwegian Cruise Line suites: What's included? We won't deal with an agency that does this. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). This was the promotion when we booked. As crazy as it sounds, I thought the agency had to agree to give up the booking. Decide where to go, when, how long, everythingthe choice is yours! Ashley boarded her first cruise more than a decade ago and never looked back. Your TA could work out something for you. Booking early will usually get you the best deal. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing Our points-obsessed staff uses a plethora of credit cards on a daily basis. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Will you get your money back? Do I Have to Dine with Strangers on a Cruise? Celebrity does not give me any information because I booked with a TA they only tell me call to your TA. Yes you can book with new price and have the previous one cancelled. color: #fff; The worst they could say is no, but if you don't ask, then the answer is definitely no. 75% of total price. WebIn the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. The only thing that my TA has said is if we cancel and rebook we might need to use a different credit card. Can you still cancel? Need to consider all aspects. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. But hours later, EVDEN EvE naKliYaT we realised that we had accidentally booked for November 2023. LauraS Having a vacation ahead of you is a great feeling. Two price drops in the past week. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? 's have a small charge for changes. 6.1k. Credits must be used toward a new booking within 24 months of issuance. Princess Vacation Protection is available only to residents of the U.S. and Canada (not including New York, Puerto Rico and Quebec). ;). 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. Which never made sense to me, as the customer should always control the booking. This means however they have to feel out the maximum pricethey can get for different staterooms, without setting the price so high that the ships sails with empty rooms. By For bookings made outside of the United States Keep in mind they will charge you card immediately for the new purchase, while the refund tends to take quite a bit longer. If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. Is the question specific as to whether the re-booked cruise can be considered a 'new booking' for purposes of prices and other perks? Cruises And Coronavirus: How To Rebook Your Vacation - The Many cruise lines do protect the commissions of cruise/travel agencies when they drop prices (so the agency does not lose commission money)but that is always not the case. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. Well, we have canceled this cruise and sadly are ending our relationship with what was once a great travel agency. ), Related: Interesting things youll only find on Majestic Princess. Sometimes it's worth a large investment to reap the benefits of a great credit card. Yes! Ask a prospective travel agentif they'll keep track of prices for you. .shop_button { Enjoy your cruise. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. Honestly - if someone calls and says the agency has neglected to return any calls for weeks (and obviously if it is a repeat issue that they have heard from others), I have no doubt Princess will take this back. Those who purchased flights through a travel agent or on their own should contact their travel agent or airline for more information. Please Read: COVID-related Discussion Best way to cancel and rebook a different cruise? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Can anyone confirm that? If the deposit isn't one of the non-refundable deals and the FCC time (2 years) hasn't run out there should be no problem cancelling and re-booking Passengers who canceled and requested refunds under Norwegian's Peace of Mind policy received refunds to the original form of payment (instead of FCC) for dining, water/soda, internet and photo packages, as well as purchased onboard credits and items purchased as Bon Voyage or celebration gifts. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? I may find a TA that does not charge a cancel fee, but if their perks are not as good I am still net saving by using the TA that does charge. They've been making our trips better for over a decade! The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. Yes, you just cancel and repurchase. 19952023, The Independent Traveler, Inc. Can you cancel and rebook the same cruise?? line-height: 1.42; Learn all about our flexible booking options and sailing with peace of mind. 19952023, The Independent Traveler, Inc. Can you cancel and rebook the same cruise?? Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule. This ISN'T the same agency it was eight months ago and I doubt we will continue to use them. Easier to do than to deal with you cancelling and rebooking, or giving a refund. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. My Time Dining usually begins around 6:00pm and lasts until 9:30pm, giving you a wide range of times to choose from. We have also cancelled a cruise just prior to final payment and then re-booked it at a significantly reduced price during the final payment period-in this instance about 45 days out. If you were booked on a chartered sailing that was canceled or embarkation was delayed by three (3) or more days, and you wish to inquire about refunds or future credits, you must contact the third party reseller that sold you the cruise. If I'd used a TA I would have told them and they would have called, but that's the only difference. Please note: If a refund is provided directly to you, you will still be liable for your outstanding Uplift loan balance. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. How? Yes we all want to get some money back, but as I mentioned, prices usually go up, not down - and if you thought the initial price you paid was worth it for the cruise you booked, a new price for people booking last minute doesn't change that reality. I am ready to cancel and rebook on Princess website myself! -webkit-appearance: none; Cancel and rebook flights Bogdan Khmelnytskyi/iStock/Getty Images Plus Yes! I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! I did not want to miss out! Got our FCC We are now refunding millions of dollars per week and are actively working through our back log. Refunds for Delayed Sailings or Sailings Cancelled by Royal Caribbean. 3. As to canceling and rebooking. We have a booking where there have been 4 price drops since we booked in June. If you have not paid in full, any money you have paid will be refunded to the original form of payment. Started August 27, 2021, By Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March, The northern lights are moving south: Here are the best places around the world to see them in 2023, 10 mistakes to avoid when booking your cruise. All sorted by my TA (can't mention the TA on here, but think of a very vocal MP). Another step is to help others not to deal with that agency by making it known that there is a problem. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. gerelmx, October 11, 2017 in Celebrity Cruises. When will I receive my refund if I cancel?We want you to know that we hear you and understand your frustration with the time it is taking to receive your refund. You will be able to see the exact times that My Time Dining is offered each evening once you book your cruise. Your rating has been submitted, please tell us how we can make this answer more useful. It is a risk but we now typically take by booking inside the final payment window. -webkit-user-select: none; Through NCL's Peace of Mind policy, passengers booked on sailings slated to depart through October 31, 2021, have the ability to cancel as close as 15 days prior to their sailing date. To get around this all you have to do is book a different cabin type. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. cancel We NEVER had a complaint about this agency in the previous 14+ years. Related: First impressions of Virgin Voyages Scarlet Lady from an expert cruiser. The terms and conditions for October Go Big Go Better Go Best promotion says: Any existing reservation canceled between October 3 and November 1, 2017 and re-booked between October 3 and November 1, 2017, will not be eligible to participate in the promotion. Find the right card for you. You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. Powered by Invision Community. Is this to get around 'new bookings only 'condition? For bookings made outside of the United States and Canada, a different cancellation policy may apply. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. Can we cancel and rebook? user-select: none; Is that an included service or something they charge a fee for? To clarify, we are 76 days out from final payment due, 155 days out from sailing. Please view the charts above to determine your refund eligibility. Passengers who test positive or who have been exposed will also be granted 100% FCC. Thanks to all of you for the quick replies and straightforward information. WebIf we are able to secure a replacement port, guests will receive a refund if there is any overage between the taxes, fees and port expenses of the cancelled and the replacement I also prefer working with a TA and even if they have some kind of cancellation and/or change fee, it might still be well worth it given the perks they often offer. This is only our third cruise with Princess in the last two years. It's the worst-case scenario: you have a cruise planned, and you're beyond excited for it, but something has come up, and you're unable to go. Can you cancel and rebook Celebrity Cruises I think it would be best to wait until the final payment date approaches. I re-booked the cruise this afternoon and saved $1510. Of course, if you do get some cash back, we bet there is some great stuff you could find in our shop. I have had my cruise fare reduced by my TA when the cruise fare dropped without having to cancel and rebook.
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