Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. This is a great start! I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. I like working in an industry where genuine care is valued. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. Healthcare is not a place for gimmicks because health is precious and irreplaceable. Very good answer! I start this by building trust in my patients with my clinical expertise and my interpersonal skills. I am an attentive listener and a compassionate caregiver. Balancing empathy with honesty is key when communicating bad news. I am looking forward to getting into the routine of a career again. Great work giving your example and then highlighting how you corrected the error. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden As well, I am an active participant in my local rotary club. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. It's best that the person knows the reasons why so that they can learn from the experience. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. Well done! Human beings all grow up in different manners and under different philosophies. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. I love working as part of a team and my colleagues take well to my personality. I know what I want to be done and how I want it done, so it's often easier to do it myself. Kaiser Permanente takes great pride in having a very positive and nurturing environment. I carry around a notebook and write down important facts if I think there is a chance I will forget them. If possible, avoid extreme responses that include speaking negatively of others or naming people. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. Why Do You Think You Are A Good Fit For This Company? In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. ", "I was working in a clinic where the primary population was low income. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. Maybe you are a pen and paper person. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. I called McKesson and ask them for a specialty same-day delivery and explained the situation to them, I told the patient we will receive it that night and apologized when she came to pick it up, and I make sure we always have it on stock for her.". ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed.
35 Kaiser Permanente Interview Questions (+ Answers) When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. What is the hiring process for remote jobs at Kaiser Permanente? ", "I'm very interested in clinical research. I will receive an email with the related information any time there is a major headline about the healthcare industry. List several ways that you receive your industry knowledge and stay on top of trends. You can begin with your recent education, family life, volunteer work, or talk about your travels. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. I take the time to listen and reflect back to ensure that I am providing the best care possible. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. ", "The people on the frontlines of a business are vital to the success of any organization. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. Is this something junior staff can be involved in? Do you utilize any computer programs or even apps on your phone to keep your tasks organized? Write a thank you note or email to all your interviewers. Also, avoid telling the interviewer that you get along with everyone all the time. Every day I learn something, and that's because I choose to get better. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. Excellent! I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. Does it help you build trusting relationships with community members? In the end, we awarded those with perfect attendance a $600 bonus. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. I make sure to practice empathy. Very nice answer. "I am a highly detailed person, and I thrive on having a high level of organization in my day. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". Either way, be honest with the interviewer about your preferences without leaning negatively, either way. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. You are showing the interviewer that you are highly capable in either situation. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have.
How to nail an interview with a chatbot - Fast Company We are all human with our weaknesses, so don't be afraid to share yours! I had to submit my previous procedural logs and take a test.
Interview Guidelines - Kaiser Permanente Career Planning ", "I see myself as a compassionate person; I see more than a sick person picking up their prescription. He ended up requesting and receiving a transfer. I also check what's low and order specialty if it's a fast mover. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. Learn more here. I am a competitive individual and enjoy keeping fit. I greatly value diversity. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. "Every day at work, I remind myself that everyone I come across has their struggles. We also raise chickens and goats and have a couple of horses as well. ", "I was helping a customer once who came to pick up her injectable prescription. Attire. It sounds like you handled this matter with utmost urgency and great customer care. Prior to your interview, put some serious thought into what drives your patient care philosophy internally and sincerely reiterate to your interviewer why you hold this philosophy near and dear to your heart. Nice! For 180 days, my employees were rewarded for coming to work 10 minutes early. I took these methods and incorporated them into our setting. I also dislike when the morale of the lab is low. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. This sounds like a very collaborative workplace. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. I really like this answer! Your version of customer service sounds warm, welcoming, and caring. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. I think the right answer is, 'of course, but not for long!' When have you had to adapt to change in the workplace? Maybe you can see opportunity when others can only focus on the issue. 1 / 41. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. I love working with like-minded people who set challenging goals for themselves. That question can start up a great conversation, and you may learn a thing or two as well.